{
  "id": "samples",
  "category": "Samples & Prototypes",
  "questions": [
    {
      "question": "Do you provide samples before mass production?",
      "answer": "Yes, we always provide samples for approval before mass production. The sampling process includes: initial prototype (3D printed or hand-made), engineering sample (functional testing), and pre-production sample (final quality check). You can request up to 2 rounds of modifications at no extra charge."
    },
    {
      "question": "How much do samples cost?",
      "answer": "Sample costs vary depending on complexity. Simple modifications to existing designs: $500-$1,500 per sample. Fully custom designs: $2,000-$5,000 per sample. Sample fees are 100% refundable when you place a mass production order above MOQ. Shipping costs are separate."
    },
    {
      "question": "How long does it take to produce samples?",
      "answer": "Initial prototypes take 15-20 days, which includes design finalization, 3D printing or hand-crafting, electronics assembly, and AI software integration. Modification rounds typically take 7-10 days each. We offer expedited sampling (10-12 days) for urgent projects with additional fees."
    },
    {
      "question": "Can I test the AI features in the samples?",
      "answer": "Yes, all samples include fully functional AI features so you can test voice interaction, emotion recognition, connectivity, and any custom capabilities. We provide detailed testing guides and can arrange video demonstrations or remote testing sessions with our technical team."
    }
  ]
}