{
  "id": "production",
  "category": "Production & Quality",
  "questions": [
    {
      "question": "What quality certifications do you have?",
      "answer": "Our products are certified to meet international safety and quality standards including CE (Europe), FCC (USA), RoHS (hazardous substances), REACH (chemicals), ASTM F963 (toy safety), EN71 (European toy safety), and CPSIA (children's product safety). We can also assist with COPPA and GDPR-K compliance for data privacy."
    },
    {
      "question": "What is your quality control process?",
      "answer": "We implement multi-stage quality control: incoming material inspection, in-process quality checks, AI functionality testing, safety testing, drop tests, battery performance testing, and final inspection before packaging. Our defect rate is below 0.5%, and we provide detailed quality reports for each production batch."
    },
    {
      "question": "Can you handle large production volumes?",
      "answer": "Yes, with 15 production lines and a monthly capacity of 100,000+ units, we can scale production to meet demand. For orders exceeding our standard capacity, we can allocate additional resources or extend production timelines. We've successfully delivered orders ranging from 1,000 to 500,000 units."
    },
    {
      "question": "How do you ensure consistent AI performance across units?",
      "answer": "Every unit undergoes AI functionality testing including voice recognition accuracy, response time, emotion detection, and connectivity. We use automated testing systems to ensure consistency and maintain detailed logs. All units receive the same firmware version and are calibrated to perform identically."
    }
  ]
}