{
  "id": "customization",
  "category": "Customization Process",
  "questions": [
    {
      "question": "What is the typical timeline from design to delivery?",
      "answer": "The complete timeline is approximately 60-75 days: Requirements consultation (1-2 days) → Solution design (3-5 days) → Prototype development (15-20 days) → Sample confirmation (5-7 days) → Mass production (30-45 days) → Delivery. Rush orders can be accommodated with additional fees."
    },
    {
      "question": "What is the minimum order quantity (MOQ)?",
      "answer": "Our standard MOQ is 1,000 units for fully customized products and 500 units for products based on existing platforms. For prototyping and sample production, we can start with as few as 5-10 units. MOQ may vary depending on complexity and customization requirements."
    },
    {
      "question": "Can you customize the AI capabilities?",
      "answer": "Absolutely! We can customize voice interaction systems, emotion recognition algorithms, natural language processing, computer vision features, and learning capabilities. Our AI team can develop custom models tailored to your brand's voice, personality, and target audience."
    },
    {
      "question": "Do you provide industrial design services?",
      "answer": "Yes, our design team includes industrial designers, UI/UX specialists, and mechanical engineers who can create original designs or adapt existing concepts. We provide 3D renderings, engineering drawings, and physical prototypes for your approval before mass production."
    }
  ]
}